Regulation

Found here downloadable documents related to Pau Pyrenees airport regulations.

Click on the link below to display and download the Prefectural Order.
Prefectural
Order (fr)

to display these documents, you will need to install Adobe Reader software

Info & passenger rights

Denied boarding ? Flight cancelled or long delay ? Rerouting ? Lost or damaged registered luggage ? Financial compensation ?
Your passenger rights

 

To find out your rights, consult the Guide to Air Passenger Rights or contact +33 (0) 800 67 89 10 11

 

You can also consult the list of airlines banned within the EU.

 

Please note, prior to travel, you should always familiarize yourself with your itinerary, check-in times and the airline's terms and conditions

 

For any other information, please contact
+33 (0)5 59 33 33 00.

OPEN TERMINAL BUILDING Winter schedule (from the last Sunday in October to the last Saturday in March)

Monday to Friday 4h45-23h15  |  Saturday 4h45-21h45  |  Sunday 4h45-23h
In the event of a flight scheduled after these times or delayed, the terminal will close 30 minutes after the actual time of arrival

OPEN AIRPORT DESK :
from 7:15 am to 10:45 pm